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Priva Solutions
LEGAL DOCUMENTATION

Privacy Policy

Effective Date: January 1, 2026  |  Last Updated: August 13, 2026

GDPR, CCPA & ISO 27001 Certified Security Standards

1. Introduction & Overview

Priva Solutions Ltd. ("Priva Solutions", "we", "us", or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, store, process, transfer, and disclose your personal information when you visit our website (privasolutions.io), engage our e-commerce growth services, or communicate with our team.

2. Information We Collect

We collect several categories of information to provide and optimize our growth engineering services:

  • Contact & Business Identification: Name, work email address, phone number, company name, store URL, and job title when requesting an audit or submitting forms.
  • Technical E-Commerce & Analytics Data: Store GMV tier, CMS platform (Shopify/Hydrogen), page load performance metrics, advertising account IDs (Meta, Google, TikTok), and server infrastructure logs.
  • Automated Browsing Information: IP address, browser type, operating system, device identifiers, referring URLs, and page navigation patterns collected via cookies and server analytics.

3. How We Use Your Data

We process your personal data strictly for legitimate business purposes:

  • To prepare and deliver technical store audits, ROI revenue calculations, and growth proposals.
  • To execute contractually agreed e-commerce engineering, technical SEO, and paid media management services.
  • To maintain secure client communication channels, billing records, and SOC2 compliance logs.
  • To detect and prevent fraudulent activity, bot attacks, and system security vulnerabilities.

4. GDPR & CCPA Compliance Rights

Under the European Union General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA/CPRA), you possess the following rights:

  • Right to Access: Request a complete copy of all personal data held about you.
  • Right to Rectification: Request correction of inaccurate or incomplete personal records.
  • Right to Erasure ("Right to be Forgotten"): Request complete deletion of your data from our systems.
  • Right to Opt-Out: Opt out of marketing communications or non-essential cookies at any time.

To exercise any of these rights, please email our Data Protection Officer at privacy@privasolutions.io.

5. Data Security & Storage Standard

We implement enterprise-grade security protocols, including AES-256 bit encryption at rest and TLS 1.3 encryption in transit. Our infrastructure complies with SOC2 Type II and ISO/IEC 27001 standards to prevent unauthorized access, disclosure, or data breaches.

6. Contact Information

If you have questions regarding this Privacy Policy or our data handling practices, please contact us at:

Priva Solutions Ltd.
Attn: Data Protection Officer
30 St Mary Axe, City of London, EC3A 8EP, UK
Email: privacy@privasolutions.io